ibosport1 Casino & Sportsbook Data Care
This page describes what we collect when you use ibosport1 and how we keep that data protected. We at ibosport1 are committed to transparent data handling. When you open an account, deposit funds, place entries in Liga 1 or Piala Indonesia markets, join a live-dealer table, or spin a slot game, we collect specific information needed to verify your identity, process payments, and settle transactions. We do not share personal data with third parties outside legal obligations.
Our data protection practices reflect industry standards for online financial services. We encrypt all data in transit using SSL protocol; we store sensitive information such as payment tokens in secure, access-restricted servers. We do not retain full payment card details on our ibosport1 infrastructure; we tokenize and store only the last four digits for reference. Your account history, transaction records, and market entries remain visible only to you and our compliance team when legally required.
This policy outlines what we collect, why we collect it, how long we retain it, your rights regarding your data, and how to contact us with privacy concerns.
What We Collect on ibosport1
We collect your email address, full name, date of birth, and residential address during account creation. We also collect a copy of your government-issued identity document and proof of address (utility bill or bank statement). These documents are required for identity verification under financial regulations. We do not store original documents on ibosport1; we scan them for verification purposes and retain only confirmation records indicating that your identity has been verified.
When you deposit or withdraw, we collect payment method details. For QRIS transfers, we record the transaction ID and timestamp. For e-wallet deposits (e-wallet, mobile banking, local payment, online payment, e-wallet), we tokenize the connection and log only the transaction reference. For virtual-account transfers (mobile banking, local payment, online payment, e-wallet), we record the account number assigned to you and the transfer reference, but we do not store the originating bank account details on ibosport1 servers. We collect IP addresses and device identifiers when you log in; this data helps us detect unauthorized access attempts and fraud patterns.
We do not sell your data to third parties
Our ibosport1 platform does not monetize user data. We share personal information only with payment processors, compliance authorities, and legal service providers as required by law. We do not use your data for marketing to external parties.
How We Use Your Data on ibosport1
We use your personal information to verify your identity, comply with anti-money-laundering regulations, process deposits and withdrawals, and settle market outcomes. When you place an entry in a Liga 1 match or a live-dealer table on ibosport1, we record the entry amount, entry details, and market outcome so we can credit or debit your account accurately. We maintain this transaction history so you can review your account activity and dispute outcomes if necessary.
We use your email address and phone number (if provided) to send account notifications, payment confirmations, and support responses. We do not send unsolicited marketing emails; any promotional offers are sent only if you explicitly opt in. We use your IP address and device information to detect fraud, prevent account takeover, and investigate suspicious activity patterns. If we identify account activity inconsistent with your normal behavior or potentially fraudulent, we may temporarily restrict your account pending verification.
Data Retention and Account Closure on ibosport1
We at ibosport1 retain your account data for as long as your account remains open. If you close your account, we retain transaction records for five years as required by financial regulations and to support dispute resolution. Personal identification documents are retained for three years after account closure. If you dispute a market settlement or payment, we retain all supporting documentation indefinitely to resolve the dispute and provide an audit trail.
We retain cookies and session tokens only while you are logged into ibosport1; they expire upon logout or after a period of inactivity. Our analytics systems collect anonymized, aggregate data about user behavior (page views, feature usage) but do not link this data to individual accounts. You can request a complete data export at any time by contacting our support team; we provide your personal data in a portable format within 14 days.
- Identity Documents
- We scan and verify; we retain confirmation records but not original files.
- Transaction History
- We retain for five years after account closure for regulatory compliance.
- Payment Tokens
- We encrypt and store only the last four digits and tokenized reference; never full card details.
- Session Data
- We expire cookies and tokens upon logout or after inactivity on ibosport1.
Third-Party Service Providers and Data Sharing
We at ibosport1 engage third-party service providers to process payments, verify identity, and detect fraud. Our payment processors (handling mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and virtual-account transfers) receive only the minimum data necessary to complete the transaction. Our identity verification partner accesses your government ID and proof of address; we do not grant them access to your account history or financial records on ibosport1.
We may share data with law enforcement, tax authorities, or financial regulators if legally required. We do not share data with marketing firms, data brokers, or advertising networks. If we are acquired or merged with another company, user data may transfer as part of the transaction; we will notify affected account holders and provide the option to close your account before the transfer occurs. Our servers may sit outside your jurisdiction (for example, in Singapore or Malaysia); by accessing ibosport1, you consent to data processing in these locations under equivalent data protection standards.
Your Rights and Data Protection on ibosport1
Under data protection regulations in supported jurisdictions, you have the right to access, correct, and delete your personal data. You can request a copy of all data we hold about you; we provide this within 14 days. You can request corrections if your name, address, or other personal information is inaccurate. You can request deletion of your account and associated data, subject to our five-year retention requirement for transaction records.
You have the right to object to data processing for marketing purposes; we will immediately honor such requests. You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data. If you access ibosport1 from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, contact our support team through your ibosport1 account to exercise any of these rights. We respond to data requests within 14 days and will not charge fees for access or deletion requests.
Cookies and Tracking on ibosport1
Our ibosport1 platform uses cookies to maintain your login session and remember your preferences. We do not use third-party advertising cookies or behavioral tracking. Our analytics cookies are anonymized and do not identify individual users. You can disable cookies in your browser settings; however, disabling them may impair ibosport1 functionality.
We do not employ fingerprinting technology or cross-domain tracking. We do not use retargeting pixels or advertising trackers. Our ibosport1 analytics measure aggregate trends (e.g., "live-dealer tables were accessed by N users on date X") but do not link this data to your personal account. You retain full control over your browser's data storage; you can clear cookies at any time.
Contact and Policy Changes on ibosport1
If you have questions about how we handle your data on ibosport1, contact our support team through your account dashboard. We respond to privacy inquiries within 24 hours during business days. We maintain a data protection officer who oversees compliance; you can escalate concerns through our support channel if you believe our policy has been violated.
We may update this privacy policy to reflect changes in data protection regulations or our practices. We notify you of material changes by posting the updated policy on ibosport1 and sending an email to your registered address. Continued use of ibosport1 after policy updates indicates your acceptance of the new terms. We do not retroactively apply restrictive changes to existing data; if we expand data collection, we seek explicit consent first.
Our commitment to data protection remains constant across all ibosport1 services—sportsbook markets, live-dealer tables, slot games, and esports tracking. We take your privacy seriously and maintain industry-standard security practices to protect your personal information from unauthorized access, modification, or disclosure.